Coronavirus (Covid – 19).
Please carefully read the following with regard to site arrivals at the park and procedures which might effect your stay.
Update; it is now a requirement to wear a face mask in all public buildings. This includes the shower blocks and reception on the park
We have completed and implemented full Covid19 risk assessments and our procedural operations will be amended to take into account current Government advice for safe site operation. We have been deemed “Good to Go” by Visit Britain.
All-pre booked pitches are to be paid for in full two days before arrival. Our reception can no longer accept cash. Please telephone the office on 01297 631131 to pay your balance.
On arrival, please remain in your car and a member of staff will greet you, take you to your pitch, provide information regarding facilities and your stay on the park.
Information will include; directions on car parking, recent government advice concerning social distancing measures in place at the time of your visit.
We request that only ONE car is brought to the site. If a second car is essential, please park as directed by staff.
Gazebos and day visitors will not be allowed until further notice.
Be respectful of other guests and do not encroach on adjoining pitches, even if they are occupied by friends staying on the park. We ask you to adhere to the 2 metre rule.
To help with site management, pitches will be pre-allocated. For any specific requests, e.g. to be near the disabled facilities, please advise reception staff at the time of booking and we will do our best to help although because of the many constraints we are operating under, we cannot, and never will guarantee specific pitches. Please understand that we may not be able to pitch you together with another party.
It is essential that guest remain socially responsible and follow all measures which will ensure that everyone enjoys a safe, secure and enjoyable holiday.
Our pitches are at least 6 m apart and within the park, many pitches are set in small separate paddocks . This will make it easier to observe social distancing measures and to observe Stay Alert advice whilst enjoying the surrounding countryside. There is plenty of room for everyone on the park if social distancing is observed.
The shower blocks will be subjected to increased cleaning and sanitisation measure. Please be patient if cleaning takes longer than usual. Cleaning times will be posted for your advice. Hand and hair dryers in shower blocks will switched off and it is suggested you bring your own individual hand towels.
Please bring your own sanitiser, face masks, gloves or any PPE equipment you think you might require, we will not be able to supply these items.
The play equipment will be closed until further notice.
Our staff will now be working as two separate teams until circumstances change.
There is free, high speed wifi throughout the park so you should be able to access all relevant tourist information to help enjoy your visit to West Dorset.
Check your health for symptoms of Covid 19 before leaving home.
Before you leave home, make sure no one in your party is displaying covid-19 systems. These include a temperature, new persistent dry cough, sudden loss of taste and smell. If during your stay anyone in your party develops any or all of the above symptoms please telephone reception, stay in your holiday unit, and telephone 111.
Please telephone if you require further advice. If our lines are busy you might need to leave a message.